Privacy Policy

ClassCruiser is committed to respecting and protecting your privacy. Please read this Privacy Policy to understand how ClassCruiser may collect, use and disclose your personal data, whether through the ClassCruiser website at www.classcruiser.com (“Website”), the ClassCruiser software or mobile application (“App”), or in the course of our business operations. This Privacy Policy is governed by our Terms of Use.

By accessing this Website or App, or by providing us with your personal data, you acknowledge that you have read, understood and agree to our practices described here. If you do not consent to the terms of this Privacy Policy, please do not access the Website, App or use our Services, and do not provide any personal data to ClassCruiser.

If you are under 18, please do not use the Website or App, or attempt to register an Account or send any personal data about yourself to us.

1. Collection of Personal Data

1.1 “Personal Data” means any information which can be used to identify an individual.

1.2 We collect Personal Data from you when you register for an Account on the Website or App, including the following: name, phone number and email address, billing address and credit card information and gender. We endeavor to limit our requests for Personal Data to information we believe is reasonably necessary to achieve our purposes as described in the section tilted, ‘How we use your Personal Data and Non-Personally Identifiable Information” below. Any Personal Data received in communication or in material you transmit to the Website by email or otherwise will be treated in accordance with this Privacy Policy.

1.3 When you visit the Website, we also collect non-personally identifiable information, which is information that cannot be used to identify or contact you, such as demographic information, or usage information (such as the browser you are using, your IP address, the URL that referred you to the Website and the areas of the Website you visit). Please check the settings of your browser and/or device if you want to know what data is automatically sent to us or if you wish to change your settings. Please also refer to the section on “Use of Cookies” below.

2. How we use your Personal Data and Non-Personally Identifiable Information

ClassCruiser uses your Personal Data for several purposes, including:

(i) to provide you with the Website, App and our services;
(ii) to provide you with information and news with respect to the Website, App and our services;
(iii) to support the Website and services offered on or through the Website or App;
(iv) to fulfill your reservation and purchase requests;
(v) to process your payments;
(vi) to contact you for feedback about our Website, App and our services;
(vii) to notify you of technical updates or changes in our policies;
(viii) to contact you for marketing and promotional purposes;
(ix) to process contests or other promotions;
(x) to conduct research about ClassCruiser’s customer base or services;
(xi) to update our records;
(xii) to comply with the law, orders of the court or requests from law enforcement and regulatory officials;
(xiii) to enforce our legal rights and remedies;
(xiv) to enforce our Website policies, or protect ours or others’ rights, property or safety; and
(xv) for any other purpose as notified to you on or before collection and use of the Personal Data

We may use non-Personally Identifiable Information such as demographic data and usage data to analyse and to improve our marketing strategy and further improve the Website and our services.

3. Information sharing and disclosure

3.1 We will not sell, rent or trade your Personal Data to any third party except:

(i) to any Studio Partner or other service provider for each class or activity that you sign up for on the Website or App, in order for that Studio Partner to contact you about the class or activity you reserved and send to you other communication that may be of interest to you such as special offers. Should you not wish to receive communications from the respective Studio Partner, please opt-out of marketing communications directly with the respective Studio Partner;

(ii) if sharing the information to our marketing, technology or logistics providers is reasonably necessary to provide or otherwise make available the Website and any feature of the Website or a service that you have requested;

(iii) to credit card and payment processing companies;

(iv) to any other agents, service providers, sub-contractors or partners acting for or on behalf of ClassCruiser;

(v) if we are required or permitted to do so by law or regulations;

(vi) to lawyers, auditors, professional advisers;

(vii) when me may have your consent to disclose your Personal Data; and

(viii) in connection with a sale or merger with another entity, consolidation, restructuring, sale of company assets, financing or other corporate change, including during the course of any due diligence process.

3.2 ClassCruiser may also share non-Personally Identifiable Information with third parties (e.g. usage data or demographic data) with any Studio Partner or other service provider that you sign up with for a class or activity for on the Website or App, so that the respective Studio Partner may contact you regarding the activity you reserved and send you other communication that may be of interest including special offers. Please opt-out of marketing communications directly with the respective Studio Partner.

4. Amending your Personal Data

You may amend or update your Personal Data by editing your profile in your account on the Website or App.

5. How long do we retain your Personal Data?

5.1 The Personal Data that you provide to us will be retained for as long as the purpose for which the Personal Data was collected continues.

5.2 Once the purpose expires, and unless retention is required to satisfy any legal, regulatory, accounting or other business requirements to protect the interests of ClassCruiser, ClassCruiser will destroy or delete the Personal Data information provided by you, or remove any means by which such Personal Data can be associated with you.

6. How do we ensure your data is secure?

6.1 ClassCruiser is committed to keeping your Personal Data private and secure. We protect the security of your Personal Data during transmission to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

6.2 Please be informed that despite our efforts, unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your personal data. ClassCruiser does not warrant or guarantee in any way that your Personal Data or private communications will always remain private and/or safe. ClassCruiser disclaims any liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any Personal Data or personal communications held or maintained by us, except to the extent caused by our actions or negligence.

7. Third Party Websites

The Website may contain links to other sites (“Linked Sites”). ClassCruiser is not responsible for the privacy policies or practices of such other Linked Sites. We encourage our users to be aware when leaving the Website to read the privacy policies or statements of each Linked Site that collects Personal Data and non-Personally Identifiable Information. You agree to waive any claim against us with respect to the Linked Sites.

8. Use of Cookies

ClassCruiser uses ‘cookies’, to ensure a more efficient online experience. Cookies is a technology that stores a small amount of information on your browser, to allow your browser to permit it to recognise future visits when using the same computer. This is to ensure your online experience is as pleasant and hassle free as possible. Additionally, the use of cookies enables us to offer you a more personalised service by offering specific and unique content tailored to your interests by analysing website traffic and trends, and generally by understanding the interests of users and members of our Website. You may set your browser to remove cookies from certain sites, but doing so may affect your use of the Website.

9. Controlling your Personal Data

You may choose to restrict the use of your Personal Data in the following ways:

(i) When you create your account on our Website or App, look for the box that you can uncheck to indicate that you do not want your information to be used at all for direct marketing purposes.

(ii) If you have previously agreed to us using your Personal Data for direct marketing purposes, you may change your mind at any time and ‘opt-out’ of our distribution list altogether by clicking ‘Unsubscribe’ in any of our communications.

(iii) You may delete your account by sending us an email at hello@classcruiser.com. Some of your information may however remain in our records after your account has been deleted. We may use your information including such information derived from your Personal Data after you delete your account, but not in a manner that would identify you personally, unless such use is required or permitted by law.

10. Amendments to the Privacy Policy

ClassCruiser may at any time amend the Privacy Policy by posting the amended Privacy Policy on the Website or through the App. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Data we collect. Your continued use of this Website and App constitutes your agreement to this Privacy Policy and any updates.

Finally, while we do all we reasonably can to protect your Personal Data, please remain vigilant and report to us any problems you may have while using our Website and App.

Should you have any questions about our Privacy Policy, your Personal Data, or our services, please feel free to contact our customer service at hello@classcruiser.com.

Last updated: August 9th, 2015